1. All Government Publications except Government Diaries and Calendars are available for online sale throughout the year subject to availability.
2. Online purchase of Government Diaries & Calendars is available only for a stipulated period or till the completion of sale target whichever is earlier.
3. Only after successful completion of online booking, the online sold Government Publications will be despatched from the store within 07 working days from the date of booking. However, there will be some deviation to this on exigencies like natural calamities, pandemic, strikes etc.
4. The cost of packing and forwarding are charged as per actual.
5. The delivery of online booked Government Publications will be carried out through business parcels under BNPL schemes of India Post.
6. Online booking of Government Publications once made can be cancelled within 24 hours of the online booking.
7. Normally, no beneficiary can book more than two times for online purchase of Government Diaries & Calendars for a particular year.
8. The Sheet Calendars will be despatched in two fold manner for convenient and compact packing.
9. Normally there is no policy for return of Government Publications once sold and despatched. However, against any manufacturing defects, the Government Publications can be replaced by person during office hours in any Government working days within one week of the receipt of consignment.
10. The seller i.e. Odisha Government Press will neither be held responsible for any delay in despatch by India Post nor for any damage during transit.
11. The other old Government Publications apart from Government Diaries and Calendars are sold in its present condition and quality.